Senior Platform Solutions Specialist (MEA)

Working as Sr. Platform Solutions Specialist means that you will need to become an expert in Adform products and you have excellent relationships with Adform clients across assigned MEA region (mainly Turkey, UAE, South Africa). Your primary responsibility is to support assigned Adform clients by using your expertise of the system, to support the local sales organizations throughout the pitch process and to be able to proactively consult and answer all the possible questions about our system. 

 

Your responsibilities will include

  • Become a partner and maintain relationships with clients in providing high solutions-oriented service from a technical and functional perspective
  • Introduce new features, technical functionalities and best practices
  • Ensure successful campaign management and overall client satisfaction
  • Have regular meetings and follow ups with assigned clients to help and educate them to utilize our platform the best way
  • Support regional leadership to grow and develop the overall Adform business
  • Be a liaison between Clients and Adform Product Management and Development teams in order to provide feedback from clients and make sure it is executed
  • Coordinate and drive the on-boarding process of new clients and holding groups
  • Escalate cases/situations that could result in dissatisfaction from the clients. Analyze each case and come up with new processes to prevent such situations in the future
  • Work closely with local Platform Solutions Specialists and Consultants and Client Support teams in Vilnius in order to assure the quality of support

We expect you are/you have

  • At least 2 year experience and successful track record in digital advertising
  • Have good technical skills
  • Are proactive, solution-oriented and have had a proven track record of building and maintaining client relationships
  • Ability to communicate technical concepts to a non-technical audience
  • Are able to work independently and reach assigned targets
  • Enjoy a fast pace with lots of responsibility
  • Understand data and its importance in business analysis
  • Excellent writing and speaking in English language is a must - additional languages is a plus
  • Good understanding of DMP, DSP, TPAS
  • Excellent Adform DNA

Our promise

  • Extensive knowledge of such progressive business area as digital advertising
  • Become an expert in the use of Adform, an industry leading full-stack platform
  • Opportunity to work with state-of-the-art advertising technologies
  • Opportunity to gain experience in working with international markets
  • Informal style of leadership & communication;
  • And some other standard benefits: company offsite events, team buildings and other fun office activities;
Apply