Platform Solutions Consultant, Netherlands

About the team

Platform Solutions Consultants have an exciting and dynamic role working with internal experts, agencies, clients and tech vendors. You’ll be a part of the Customer Success department, reporting directly to the Director of Customer Success in the region, with an opportunity to grow your expertise and career with hands-on knowledge of the full digital/programmatic advertising stack.

About the role

Platform Solutions Consultants are driven by a high passion to look behind the scenes of ad technology while seeking for opportunities to adapt best-in-class solutions for Adform’s clients. As a technical, functional and industry expert you will uncover technical solutions to complex business scenarios and you are excited to develop and scale our business by acting as a trusted client partner. You will be a key player to coach clients on Adform's products through trainings, best practices, and by answering client’s requests. With the help of your expertise and Adform’s full-stack, you will be able to build solutions that empower our clients’ success and help them to exploit Adform’s solution to the max.

Main responsibilities:

  • Partner with sales team and provide technical and functional needs assessments to prospective Clients
  • Be a liaison between Clients, Adform Product Management and Development teams in order to provide feedback from clients and drive execution
  • Become a trusted client partner and maintain relationships with Adform’s biggest media agencies, advertisers and publishers providing highest solutions-oriented service and commitment from a technical and functional perspective
  • Lead services meetings with our Clients to help and educate them to utilize our platform the best way and oversee market trends and requirements
  • Ensure successful campaign management and overall client satisfaction via regular business reviews

We expect you are/you have:

  • BA/BS degree or equivalent practical experience
  • Broad functional industry experience in the ad tech industry and common internet technologies
  • Advanced knowledge in a few of the following areas is preferred: Ad Serving, DSP, DMP, SSP, Rich Media
  • Technical understanding of HTML/5, JavaScript and current tracking technologies is preferred
  • Strong analytical and technical background as well as business acumen
  • Experience working in a cross-functional environment across multiple regions would be ideal, but not a must
  • Adform system knowledge is a plus
  • Digital problem solver with an ability to manage projects
  • Excellent English & Dutch communication skills - both verbal and written
  • Strong driver mentality and organization skills, proactive approach
  • Ability to translate complex technical concepts to non-technical and executive audiences
  • Great match to Adfrom DNA: Open & Caring, Agile & Innovative, Ownership Mindset

We promise:

  • Professional growth opportunities, learning & working with experts from different countries
  • Fast-paced, dynamic and international environment
  • The informal style of communication and management 
  • Salary package according to qualification and experience