Client Support Specialist (late shifts, a full-time job)

We are a place where digital magic happens. Client Services teams support customers (media, creative agencies and publishers networks), by combining the skills, knowledge and tools to make digital alchemy work. It is only thanks to Adform Support experts you are seeing relevant product ads while browsing the web! 

Campaign management is one of the core foundations of Adform platform. It enables media agencies and advertisers to create, manage, optimize and grow their digital advertising campaigns in a simple, relevant and rewarding way. 

As Client Support Specialist you will:

  • Be the owner of every e-mail that comes your way – investigate, set up new digital advertising campaigns in Adform full-stack platform and fix issues, calling in reinforcements when needed
  • Work on technical solutions with provided material by using Adform platform
  • Use multiple communication channels (e-mail, live chat, phone) to interact with our customers (media agencies, direct advertisers and publishers)
  • Educate clients about possibilities of Adform platform

This job might be for you if:

  • You would love to work in the evening or at night (from 4 p.m. to 1 a.m. or from 11 p.m. to 8 a.m.)
  • You have experience in working with clients
  • You are fluent in English, both verbal and written
  • You are naturally attentive to details and there’s nothing that can slip through your eyes unnoticed
  • You can explain complex things in a simple manner
  • You are passionate about technologies
  • You define yourself as a team player, but enjoy working individually

What's in it for you:

  • Explore World of Digital Advertising
  • Become an expert in the use of Adform, an industry leading full-stack platform
  • Opportunity to gain experience in working with international clients

About Us:

Adform provides an integrated Software as a Service platform for the buying, managing and serving of digital advertising. The company’s software consist of a Data Management Platform, a Demand Side Platform and an Ad Serving Platform with advanced analytics, reporting and creative tools that drive high impact digital advertising campaigns globally. Founded in Denmark in 2002, Adform services a client portfolio that includes the world’s leading agencies, advertisers, consultancies, and publishers.

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All our career opportunities are listed here


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