Data Management Platform Support Specialist

About the role and team 

As DMP Support Specialist (Audience Base team) you will be working with one of the most trending online advertising component – DMP. You will support Adform’s clients and partners by troubleshooting data issues, setting up new accounts, assisting with reporting tools or user data imports and also facilitating integrations with other platforms.

Stuff you'll be doing:

  • Managing day by day support to clients;
  • Using e-mail to interact with our customers: publishers, marketers, analysts, web developers and even C-level executives;
  • Coordinating communication between internal parties and clients in short and long term projects;
  • Providing system feedback and suggestions about the possible improvements of the system to relevant parties;
  • Educating clients about the possibilities of our system.
  • Helping to improve a rapidly growing product.

This job might be for you if:

  • You enjoy solving problems. If you don't know an answer, you'll dig until you find it;
  • You possess higher education (can be straight out of university);
  • You're fluent in English, both written and spoken;
  • You can explain complicated things in a simple manner;
  • You like helping out others & working in a team;
  • You don’t lack positivity and ownership approach towards the tasks.

What might give you an edge:

  • Experience working with CRM or CMS;
  • Background in one of the following fields: Advertising, IT, Networks, DBMS, Programming;
  • You know what these words mean: DoubleClick, Amazon S3, API, S2S, Cookies, JavaScript, HTML, Google Analytics, JIRA.

Our promise 

  • Extensive knowledge of such progressive business area as digital advertising.
  • Become an expert in the use of Adform, an industry leading full-stack platform.
  • Opportunity to work with state-of-the-art advertising technologies.
  • Opportunity to gain experience in working with international markets.
  • Informal style of leadership & communication.
  • And some other standard benefits: health insurance, additional vacation days, company offsite events, team buildings and other fun office activities.
  • Monthly salary range for this position starts from 1400 euros gross. The final offer will depend on the experience and competencies.

About us  

Adform provides an integrated Software as a Service platform for the buying, managing and serving of digital advertising. The company’s software consists of an Ad Serving Platform, Dynamic Creative Optimization solutions, Data Management Platform, a Demand Side Platform with advanced analytics, reporting and creative tools that drive high impact digital advertising campaigns globally. Founded in Denmark in 2002, Adform is a global business servicing a client portfolio that includes the world’s leading agencies, advertisers, consultancies, and brands. 

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