About the role:

The Solutions Consultant position will play a key role in helping to define, manage and provision customized programmatic trading solutions to clients.

This role will deeply leverage a proven combination of industry experience, product and project management expertise in order to ensure the delivery of high-performing, deeply integrated solutions that meet and exceed a client’s goals and expectations.

The role requires the Solutions Consultant to work closely with various teams across the business to gather and understand a client’s business requirements, then effectively work across the Adform suite of technology products and services to help deliver an ongoing solution that aligns to their business needs and goals. The Solutions Consultant is expected to lead and manage the key execution, delivery and roll-out phases of these custom projects and strategic initiatives and lead the establishment and hand over of ongoing strategic account management and support appropriately within the business to continue to ensure a client’s success and solution performance.

As such the Solutions Consultant will be responsible for bridging pre-sales, customer success and technical delivery teams in the management and delivery process for key custom client projects and initiatives.

The ability to grasp and translate deep technical concepts and capabilities, into clear product and business propositions is critical to this role. As is the ability to professionally structure, manage, and communicate all aspects of this project both externally to clients, as well as internally.

Main responsibilities:

  • Make our customers happy!
  • Ad-Tech business model, product and solution consulting
  • Lead solution definition workshops and processes
  • Translate innovative business requirements into technical specifications
  • Problem-solve complex architecture & integration requirements
  • Liaise with internal team stakeholders and product owners
  • Act as technical and daily point of contact for key customers
  • Assure quality of customer solution and performance
  • Help establish customer training, on-boarding and best practices
  • Establish ongoing support for customer operational practices and activities
  • Communicate operational limitations and technical project requirements with high levels of complex dependencies.
  • Perform ongoing needs analysis, performance review & technical opportunity assessments
  • Input iterative product improvement and new product development processes
  • Internal & external reporting and documentation
  • Capture and share best-practice knowledge amongst the solutions consulting team and community

Requirements:

  • Deep technical background in Ad serving, Media Trading, RTB, Audience or related Ad Tech development
  • In-depth knowledge of the online advertising industry, technology solutions, advertising / publisher and network business models.
  • Proven experience in pre-sales engineering, consultation or complex technology solution roles
  • Technical translator - Ability to explain technical concepts to non-technical audiences
  • Excellent communication and presentation skills with a proven track record of developing relationships at engineering, commercial and CxO levels.
  • Organizational / program management experience
  • Experience with scalable, distributed Internet architectures
  • Computer Science degree or similar background essential
  • Ability to work with a geographically and functionally spread organization
  • Ability to work in the field in remote offices, and be self-managed with excellent prioritization skills
  • Passion and positive attitudes essential

Benefits

  • Experienced and professional team
  • Challenging and exciting work environment with collaborative team mates sharing local and global objectives.
  • Dynamic, inspiring and international team-oriented „learning“ environment
  • Informal style of leadership and communication – but with the highest expectations of performance and professionalism
  • Possibilities to learn and work with experts from different countries (offices around the world)
  • Salary package according to qualification and experience.
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