Analytics Engineer, Customer Success

About the team

We’re hiring a Analytics Engineer whose mission will be to build a strong connective tissue between Adform’s Product/ 3rd Party Tool Landscape and our customer-facing teams. You will be our trusted partner in scoping, analyzing and bundling complex data sources into an adaptive and cohesive data landscape. You will work directly with product management, engineering and business processes unit on Adform’s internal top priority betas and launches.

You will help to improve our internal business processes and services through tool connectivity.

This role is a perfect fit for you if you have a passion for data with the aim to connect various data objects to make it user-friendly and value driven. If you like to work in a multi-divisional environment that dislikes hierarchical structures and if your keen to straddle the line between IT and the business, sign up for this role!

Main responsibilities:

  • Lead ongoing data analysis of tool connectivity and performance to support daily operations
  • Analyze and Scope Data Flows, Joins between 3rd Party Tools and Platforms
  • Engage with Product Owners, Technical Architects and Customer Success Leaders to understand how data-driven changes to process, services and software can improve efficiencies and add value
  • Perform requirements analysis
  • Prioritize initiatives based on business needs and requirements
  • Monitor deliverables and ensuring timely completion of project
  • Document and communicate processes and results in Confluence, Draw.IO etc.

We expect you are/you have:

  • A minimum of 3 years’ experience of working in the SaaS field incl. profound understanding of technology landscape of SaaS companies
  • A university degree in industrial technology, engineering, computer science or mathematics highly desired
  • Hands-on experience with Master Data Management (full lifecycle gathering requirements, choosing/implementing tool, building solutions)
  • Understanding of object-oriented concepts and fundamentals of logic (IFs, ANDs, and ORs)
  • Exceptional analytical, conceptual thinking and documentation skills
  • Competency in Microsoft applications incl. MS Suite (SharePoint, Confluence, Draw.IO)
  • Experience with JavaScript, specifically working with Node.js and basic experience with SQL
  • Excellent planning, organizational, and time management skills
  • A history of leading and supporting successfully technical projects is a plus

We promise:

  • Open & friendly environment: informal style of leadership and constant support from your colleagues
  • Learning & Development opportunities and internal career development
  • Attractive medical insurance package
  • Multisport card or My Benefit cafeteria
  • Yoga classes in the office (paid by Adform)
  • Office at convenient location (by Metro Politechnika station)